Requesting your consumption data from your power company

Some retailers offer the ability to download your data through their website. If they have this facility, please ensure you get data for the whole of 2018, and that this data contains half-hourly readings, not monthly totals - you should get a file with over 17000 lines of data in it! Summary data is not what we need so unfortunately we can’t offer vouchers for this.

If your retailer does not offer this facility, or you’re unsure how to use it, you can also send them an email to request the data. Below is a suggested email template to help you with this.



I would like to request my half-hourly electricity smart meter readings. I understand that you are required to provide this data to me (within 5 business days) according to section 11.32 of the Electricity Authority Code. My request details are as follows. I look forward to hearing from you.

Customer account number: [your account number]

ICP number: [your ICP number, can be found on your bill]

Property address: [your address]

Dates for which data is required: 1st Jan 2018 - 31st December 2018